Angus McBain

Submitted by admin on Fri, 11/14/2008 - 03:12.

Biography

Angus McBainAngus has been training for 14 years, beginning at Bass Brewers, then moving on to become Head of Training at Selfridges, before securing the position of European Head of Training at Warner Bros. As a training consultant, for the last 12 years he has designed and delivered courses for a range of high profile organisations, including B&Q, British Coal, Data General, Disney, Hitachi, Kew Gardens, May Gurney, Ralph Lauren, Swarovski, The Telegraph Media Group and The Football Association.

Specialisms

Change Management
Performance Management
Appraisal Skills
Selling and Negotiation Skills

Case Study

Angus worked with an international company, where a high proportion of the managers came from overseas, and all with specialist skills in highly technical areas. His challenge was to create a stimulating, high level course contributing to the development of management skills at the company. Delegates needed to be provided with a practical tool kit for managing staff backed up with sound legal knowledge, enabling them to apply good pro-active management techniques. Foreign managers needed to be brought up to speed on the legal environment surrounding employment in the UK.
Angus and a colleague designed, wrote and delivered a two day programme comprising a practical summary of the main legal provisions affecting the relationship between the company and its staff. The second day concentrated on the human aspects of the employment relationship and explored the fundamentals of communication, with case studies highlighting the different approach to the diverse issues that may be faced by a manager every day.

Courses


Management Development	<p>Good managers can drive business success and lead a team through a crisis. Poor managers can ruin morale and lead to the loss of your good people. Our courses will improve your managers performance and enable them to deliver on their KPIs for your business.</p>
Get the Best Out Of Your People - Effective Delegation	In your career, as your role and responsibilities grow, it becomes increasingly important to be able to utilise the full potential of your colleagues. A key tool to doing this is the ability to delegate effectively.
Negotiating and Influencing	This is a powerful one-day programme designed to challenge the delegates view of what influencing and negotiation really is and how it can be made more effective. The delivery will be interactive, fun and mix theory and discussion with a lot of practice. It will be fun and informative and will enable delegates to ask any questions and explore specific situations. This course is designed for anyone that has to represent their firm as part of a negotiation with a client. We demystify negotiation for people who have never negotiated before and make sure that you understand and utilise your own personality and experience.
Assertiveness and Influencing	This fresh and exciting look at a critical topic for the business professional has been written to take advantage of a greater understanding of human behaviour. Business decisions are often driven by personality and the need to empathise and connect with those inside and outside the firm.
Communication Skills	This course will improve the way you engage with teams, clients and other people by helping build your understanding of the way people communicate differently. Personality can drive behaviour, so understanding the difference enables you to adapt, then influence and motivate other people effectively - its like having a secret look into other people's worlds!
Dealing With Difficult People	There are always people we find difficult to get along with. Sometimes thats OK but there are times when you need to take decisive action to ensure their behaviour does not cause problems for everyone else on the team. This is a course about taking the right action.
Handling Meetings	Four million hours per day! That is one estimate of the amount of time spent in meetings in the UK alone. Unless this issue is addressed, we will find ourselves work rich and time poor. This course provides delegates with an approach that will allow them to determine whether a meeting should occur in the first place and if it does, to get more from the gathering in less time.