Derek Linden
Biography
Derek LindenDerek has been passionately involved with the improvement and inspiration of people for more than 20 years. He brings to Right Training his experience derived from a wide and impressive history of management and development roles. His work has ranged from specifying HR strategy to the design of programmes, Assessment Centres, Project Management Procedures and Executive Coaching. Derek has published widely on his areas of expertise, including articles on Work/Life balance and Coaching. He has a book on Leadership awaiting publication.
Specialisms
- Strategy
- Leadership (TMSDI accredited)
- Project Management
- Coaching
Case Study
Challenge:
A Senior HR team in an international brewing company were experiencing difficulty as they had restructured the function and now had the senior managers working across formats with larger roles. The belief was that they were in need of development in order to understand the new role and to work more efficiently in delivering company objectives.
Solution
In order to facilitate change, Derek re-constructed their office using diaries, memos, to do lists and emails. Each responsibility area had in excess of 40 pieces of information to deal with. They needed to prioritise each and deal with it accordingly. Individually they also needed to decide how the matter could be resolved in the long term. From this came the realisation that not only did they need to organise themselves better, but also that they would need to act and communicate on a different level. A level that meant that responsibility for the resolution of challenges was not just passed onto them, but was thought through and rectified before it crossed their desk. In order to do this they had to transport their thinking upstream and deal with the issues systemically and at source.
Results
With this strategy, they recognised that it would require different communication techniques. The group was then able to function more effectively within the organisation. Morale rose and efficiency was measurably increased.
Courses
| Management Development For Fee Earners | We write bespoke programmes to focus on the behavioural and client facing skills your fee earners need to improve in order to deliver your business goals. |
| Presentation Skills For Seminars And Public Speaking | Speaking in front of clients or other lawyers is daunting, especially when you are representing your firm. Knowing how to plan, prepare and deliver presentations that impress is vital for business development and personal profile. |
| Management Development | <p>Good managers can drive business success and lead a team through a crisis. Poor managers can ruin morale and lead to the loss of your good people. Our courses will improve your managers performance and enable them to deliver on their KPIs for your business.</p> |
| Get the Best Out Of Your People - Effective Delegation | In your career, as your role and responsibilities grow, it becomes increasingly important to be able to utilise the full potential of your colleagues. A key tool to doing this is the ability to delegate effectively. |
| Negotiation Skills | Negotiations are nervy occasions with both parties concerned not to get the raw end of the deal. They are also crucial for ensuring the future success of the firm, and in building strong on-going relationships with clients. Both of you have something that the other wants, so how do you amicably agree terms and come to a resolution? This course focuses on the factors (both psychological and emotional) affecting negotiations and highlights how our approach can directly impact on the achievement of successful outcomes. |
| Creative Problem Solving | This exciting course is designed to look at creative innovation, problem solving and the re-engineering of business thinking in a new and inspirational way. |
| Healthy Stress & Well Being | As technology requires us all to work harder and respond more quickly the need to be able to work smarter becomes a skill that will help to combat our escalating stress levels. One response to stress is to tuck into the comfort food but do you know what foods are beneficial to your wellbeing? This course reveals the secrets of Healthy Stress and Well Being. |
| Managing Conflict | <p>This highly interactive and engaging half day programme will enable delegates to understand where conflict originates, examine coping mechanisms and empower them with the techniques and confidence to build positive relationships in place of the ones where conflict arose.</p> |
